Lance Bradshaw, Director of HR Workforce Transformation at Intermountain Health, discusses the evolving landscape of healthcare, the impact of AI on workforce management, and the importance of storytelling in recruitment.
He emphasizes the need for continuous improvement in healthcare delivery, the challenges of workforce shortages, and the role of marketing in attracting talent.
The conversation also touches on the significance of authenticity in messaging and personal growth within the healthcare sector.
Takeaways
- Workforce transformation involves adapting to changes in healthcare and leveraging AI tools.
- AI can help with talent management, internal communications, and culture.
- Healthcare faces significant workforce shortages, particularly in nursing and specialized roles.
- Marketing and HR must collaborate to break down silos and share common goals.
- Storytelling is crucial in recruitment to attract potential candidates.
- Authenticity in messaging is vital for building trust with candidates and patients.
- Personal growth often occurs outside of one’s comfort zone.
- Healthcare will continue to present opportunities for innovation and improvement.


